These Terms of Service ("Terms") govern your access to and use of all content, products, and services available at the website operated by Global Product Marketing, LLC (the "Service") ("us," "we," or "our").
Your access to our services is subject to your acceptance, without modification, of all terms and conditions contained herein and all other operating rules and policies we may publish from time to time.
1. Services and Payment
Scope of Services: We agree to provide product marketing services—including market positioning, go-to-market strategy, launch programs, messaging, sales enablement, and related deliverables—as described in a separate Statement of Work (SOW) or service agreement that defines project timelines, milestones, and specific duties.
Payment Terms: Client agrees to pay for services as outlined in the SOW. Payments for monthly retainer or ongoing advisory services are due in advance of each service period unless otherwise stated in writing. Failure to make timely payments may result in suspension or termination of services.
2. Intellectual Property
These Terms do not transfer from us to you any of our or third-party intellectual property. All right, title, and interest in and to such property remains solely with Global Product Marketing, LLC and its licensors. Frameworks, methodologies, templates, and pre-existing materials developed by us remain our intellectual property. Client-provided product information, trademarks, and materials remain the property of the Client. Deliverables created specifically for the Client under a signed SOW will be addressed in that agreement.
3. Client Responsibilities
The Client agrees to provide timely access to information, data, stakeholders, and systems required for us to perform the services. This may include product documentation, buyer insights, sales collateral, analytics platforms, and relevant personnel for interviews or reviews. The Client is responsible for the accuracy, legality, and rights to use all materials supplied to us.
4. Termination
Either party may terminate an agreement with 30 days written notice unless a different period is specified in the SOW. We may terminate or suspend access to all or any part of our Services at any time, with or without cause, effective immediately—particularly in cases of non-payment or material breach of these Terms.
All provisions that by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
5. Disclaimer of Warranties
Our Services are provided "AS IS" and "AS AVAILABLE." Global Product Marketing, LLC and its suppliers and licensors disclaim all warranties of any kind, express or implied, including without limitation the warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee specific launch outcomes, pipeline results, adoption rates, revenue growth, or return on investment from our services.
You understand that you obtain content or services through our Services at your own discretion and risk.
6. Limitation of Liability
In no event will Global Product Marketing, LLC, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability, or other legal or equitable theory for: (i) any special, incidental, or consequential damages; (ii) the cost of procurement for substitute products or services; or (iii) interruption of use or loss or corruption of data.
7. Jurisdiction and Applicable Law
Except to the extent any applicable law provides otherwise, these Terms and any access to or use of our Services will be governed by the laws of the State of Missouri, U.S.A., without regard to conflict-of-law principles.
8. Changes
Global Product Marketing, LLC reserves the right, at our sole discretion, to modify or replace these Terms at any time. If we make material changes, we will provide at least 30 days' notice before the new terms take effect where practicable.
9. Contact
Questions about these Terms may be directed to [email protected], +1 (715) 383-5225, or Global Product Marketing, LLC, 2083 North Highway 160, Nixa, MO 65714.